For customers with food allergies
Customers with food allergies,
Please let us know at least 2 days before the date of use.
We accept only Seven specific ingredients for allergies.
(eggs, milk, buckwheat, walnuts, peanuts, shrimp, and crab)
We’re afraid we can`t accept others.
Vegetarian, vegan, halal, gluten-free, etc.
Please note that we will not be able to respond to your request.
We will provide dishes that have been made to remove allergenic ingredients as much as possible,
Please note that we cannot guarantee complete removal.
(We cannot accommodate requests for ingredients that you are not good at.)
If you are concerned that complete removal is not guaranteed,
We place the safety of our guests first and may be forced to refuse to serve food to guests.
In that case, we will accept you bringing your own food, so please let us know in advance.
*Retort pouch foods that can be brought in are
Sealed by heat fusion and sterilized by pressure heating
Please note that we only accept unopened items.
Bringing in food that you have prepared yourself is prohibited.
Due to food hygiene management reasons, we ask that you refrain from doing so.
We ask that you make your final decision taking the above into consideration.